Terms and Conditions

Terms and Conditions

Welcome to Curlz Creations. By purchasing our products or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Product Use and Safety

• Our candles and wax melts are for external use only. Do not ingest.
• Always burn candles within sight and away from flammable objects, children, and pets.
• Do not leave wax melts unattended while in use.
• Follow all usage instructions provided with each product.
• Use only appropriate holders and warmers designed for candles or wax melts.

2. Allergies and Sensitivities

• Our products may contain fragrance oils, essential oils, soy, beeswax, or other ingredients.
• If you have known allergies or sensitivities, please read the ingredient list carefully or contact us before purchasing.
• We are not responsible for allergic reactions or skin sensitivities.

3. Orders and Payment

• All prices are listed in £ and are subject to change without notice.
• Payment must be made in full at the time of purchase.
• We reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Delivery

• We aim to dispatch orders within 2-3 days business days. Shipping times may vary depending on your location.
• We are not responsible for delays caused by third-party couriers or incorrect delivery information provided by the customer.

5. Returns and Refunds

• Due to the nature of our products, we do not accept returns on used candles or wax melts.
• If your item arrives damaged or defective, don't hesitate to get in touch with us within [X] days with a photo and order number, and we will offer a replacement or refund.
• Custom orders are non-refundable unless faulty.

6. Intellectual Property

• All content, images, and designs on this website are the property of curlz creations and may not be used or reproduced without permission.

7. Liability

• We are not liable for any damage, injury, or loss caused by improper use of our products.
• Always follow safety guidelines provided.

8. Changes to Terms

• We reserve the right to update these terms at any time. Changes will be posted on this page.

By purchasing from us, you agree to these terms. If you have any questions, please contact us at  curlzcreations1@gmail.com